IAG

IAG lowers margin guidance

IAG has increased its FY20 natural peril claims costs assumptions to $850m – up from $715m – and lowered its margin guidance to 12.5-14.5%.

Wilkins leaves AMP Ltd to become QBE chair

The QBE Insurance Group board has elected Mike Wilkins to succeed Marty Becker as group chair from March 1.

IAG rejigs for greater customer focus

IAG is stepping up its customer service function after MD and CEO Peter Harmer appointed Julie Batch chief strategy & innovation officer to lead a newly created strategy & innovation division which combines IAG’s existing strategy function with its customer labs division.